Apply for a pilot
Tell us about your business and we will follow up within one business day to discuss your workflow and next steps.
What the pilot includes
- Website enquiry handling setup
- Approved FAQ and response configuration
- Lead qualification rules
- Booking or callback routing
- Email or SMS follow-up workflows
- Human oversight and escalation rules
- Weekly performance review
- Workflow improvement recommendations
How pricing works
- Pilot first
A small setup fee plus a monthly pilot fee — both agreed up front on your strategy call, before anything begins.
- Priced on outcomes
Ongoing pricing reflects the workflows we run and the value they deliver — leads captured, admin reduced — not hours or seats.
- Expand only when proven
After the pilot shows results, the service continues as a monthly retainer. More workflows are added only when you are ready.
What happens next
- 1We review your application within 1 business day
- 2We book a 30-minute strategy call to understand your workflow
- 3We set up and configure your AI Enquiry Desk
- 4Your pilot goes live within 5–7 business days
- 5Weekly review and performance report begins
Cognumi accepts a limited number of pilot clients at a time to ensure quality delivery. Applications are reviewed in the order received.
Common questions
The things most owners ask before starting a pilot.
What happens if the AI gets something wrong or is unsure?
Anything uncertain, sensitive, or high-value is flagged for human review before any action is taken. Regulated topics — legal, medical, financial — are never answered by AI. Every workflow includes escalation rules, and conversations are quality-reviewed weekly.
Do we need new software or to change our systems?
No. Cognumi works alongside what you already use — your website forms, email, and existing channels. Your team receives structured, ready-to-act handovers in their inbox. There is no dashboard to learn and nothing to install.
How quickly can we go live?
Most pilots are configured, reviewed, and running within 5–7 business days of sign-off. The process starts with a 30-minute call to understand your workflow.
What will it say to our customers?
Only what you approve. Responses are built from your business information during setup — services, pricing policy, process, tone — and you review them before launch. Nothing is improvised.
How does pricing work?
Pilots start with a small setup fee and a monthly pilot fee, confirmed on your strategy call before anything begins. After the pilot proves its value, the service continues as a monthly retainer sized to the workflows we run. No hourly billing.
What happens when the pilot ends?
We review the results together — enquiries captured, response times, leads handed over — and agree next steps: continue the service, expand to more workflows, or stop.